12print puts a printer where a print shop used to be needed: a self-service device customers operate themselves. Making that work meant one system spanning the kiosk, a customer mobile app, a POS for staffed locations, and a dashboard for whoever runs the fleet.
The approach
We designed the whole loop, not just the screen on the machine. A customer connects over Bluetooth from the app, sends a job, and pays at the device; operators watch every kiosk, payment, and job from one dashboard.
What shipped
A self-service printing platform where the device, mobile app, POS, and dashboard behave as one product, so printing happens without a counter and the operator still sees everything.
